Returns & Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail prismbeauty.online@gmail.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

The following goods can be returned:

. If any product is damaged or the seal is open or broken you can shoot a video and send it our emai id (prismbeauty.online@gmail.com) or 7760688556, 7795178059 phone number.

. If any product packaging is torned or damage .

The following products cannot be returned:

. If the product is in a good condition and the seal is broken or damaged .

. If you use the product and then return it.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the risk of returning the goods to us. You should send the goods to the following address:

#185 Chamrajpet 4th main road 6th cross Bangalore 560018 opposite to deepthi printers

After recieving the returned product we will contact you for the confirmation and your refund will be initiated .

If there will be any delay regarding the refund amount please be free to contact on 7760688556 , 7795178059

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail prismbeauty.online@gmail.com